We are experiencing degraded performance with CDN Config Generation

Incident Report for OnApp

Resolved

This incident has been resolved.
Posted Sep 01, 2023 - 00:11 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 01, 2023 - 00:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2023 - 22:12 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 31, 2023 - 20:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2023 - 18:39 UTC

Investigating

We are currently investigating this issue.
Posted Aug 31, 2023 - 18:18 UTC
This incident affected: CDN API Availability, CDN Back End Service, CDN Config Generation, Purge & Prefetch Availability, and CDN Reporting Availability.