We are experiencing issue with our core servers

Incident Report for OnApp

Resolved

This incident has been resolved.
Posted Mar 15, 2024 - 00:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 14, 2024 - 23:25 UTC

Identified

There is a network issue with M247.
Posted Mar 14, 2024 - 23:13 UTC

Update

We are continuing to investigate this issue.
Posted Mar 14, 2024 - 22:30 UTC

Investigating

We are currently investigating this issue.
Posted Mar 14, 2024 - 22:25 UTC
This incident affected: CDN API Availability, CDN Back End Service, CDN Config Generation, Dashboard Availability, Purge & Prefetch Availability, CDN Reporting Availability, and CDN Delivery.